Frequently Asked Questions

We’ve answered some of the most common questions about our residential organization, business services, virtual support, and cleaning services. If you don’t see your question here, feel free to contact us directly.

Professional Organization Services

  • Every project begins with a consultation to assess your space, goals, timeline, and level of support needed. From there, we create a customized scope of work and schedule.

  • We are primarily package-based to ensure structure, clarity, and results. Select hourly support may be available for maintenance sessions.

  • Yes. We specialize in transitional organization, including move-outs, downsizing, estate transitions, and high-volume projects. Each project is handled with discretion and strategy.

  • Yes. Product sourcing and space planning are included within implementation-based packages. Procurement fees may apply depending on scope.

  • Absolutely. Client discretion and privacy are foundational to our work. Any photos or video content captured for portfolio or marketing purposes are shared only with your written permission. We respect your comfort level and maintain full transparency regarding content use.

  • Yes. Strategic virtual organization sessions are available nationwide for clients seeking guided structure and accountability.

Interior Design & Styling Services

  • We specialize in cosmetic updates, styling, short-term rental design, office & small business spaces, and residential environments under 5,000 sq. ft.

  • We focus on aesthetic and functional design enhancements. For structural renovations or projects requiring licensed trades, we collaborate with trusted professional interior designers and contractors within our network to ensure the work remains cohesive, elevated, and properly executed.

  • Yes. Concept consultations are available for clients who need direction before committing to full implementation.

  • Projects are package-based with a required deposit to begin. Procurement and installation fees vary based on scope.

  • We are based in Greater Los Angeles and accept select out-of-state projects on a limited basis.

  • Yes. We offer strategic STR design services focused on aesthetics, guest experience, and visual impact.

Virtual Assistant Services

  • We work with entrepreneurs, creatives, and small business owners who need operational structure, administrative support, and backend organization.

  • Support may include inbox management, CRM systems, scheduling, client onboarding, light marketing support, digital organization, and workflow development.

  • Yes. We offer structured retainer packages for consistent support. Limited hourly support may be available depending on capacity.

  • We begin with a discovery call to assess workflow gaps, tools, and business goals. From there, we create an onboarding roadmap and access checklist.

  • Yes. We work within platforms such as Google Workspace, Slack, Notion, CRM systems, and project management tools.

  • Depending on the scope, projects may be led directly by Tenice or supported by trained OT³ team members.

Cleaning Services

  • We provide residential, micro-commercial, short-term rental turnover, and specialty cleanings.

  • Yes. A deposit is required to secure your booking. Final pricing is confirmed upon walkthrough if needed.

  • Yes. Our team arrives fully equipped unless specialty products are requested.

  • Yes. Weekly, bi-weekly, and monthly maintenance options are available.

  • Yes. Move-out and deep cleaning services are available and priced based on square footage and condition.